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E-Rewards survey snafu worth pursuing?

  • As one who normally doesn't get much in the way of offers or surveys from E-Rewards, I got a little excited when opened my inbox to find a $10 survey offfer! I read it carefully and then clicked on the click here to begin survey button only to have it pop-up with the 'thank you for completing step one, but based upon your answers you don't qualify for the extended survey' reponse! :eek: I hadn't answered ANY questions at all, period, merely hit the 'start survey' button. I was given a PFO $1.00 reward for participating, but not the full 10-bucks as the e-mail said. Anyone else have hiccups like this with E-Rewards and anyone think it's worth my creative e-mailed writing skills to pursue it further?


  • They always say "up to" $10 (or whatever amount) and generally give $1 if you don't qualify. Personally, I feel quite happy when I get a $1 credit without having to answer anything at all.

    $1 in e-rewards for one click is a pretty good return on ones time.... Much better than the amount of tedium that can be involved in completing the survey.


  • Anyone else have hiccups like this with E-Rewards and anyone think it's worth my creative e-mailed writing skills to pursue it further?
    I had a similar experience. I answered the first 1 or 2 questions ... I own my own home. Then I didn't qualify but would get the $1 partial credit. I have read so many gripes about unresponsiveness from e-rewards that it seems unlikely anything would come of complaining.


  • There are lots of glitches in their surveys, and it might be worth firing off a complaint via their website, but don't hold out high expectations. (Besides, $10 in e-rewards isn't worth nearly $10 anyhow.)


  • (Besides, $10 in e-rewards isn't worth nearly $10 anyhow.)

    Oh I know, but to one who only gets to $15-25 range/year, it's huge. Thanks for the input. :)


  • I've actually almost always had turnaround times of 1-3 days from their customer service, so I've been quite happy with the responsiveness. I've been using them for a couple years now, and every 3 or 4 months I have to send an inquiry about not receiving credit for a survey or AA miles or a technical problem. They are usually very helpful in correcting the problem quickly.


  • They are usually very helpful in correcting the problem quickly.
    that's good to hear.


  • Sometimes you'll get this message if they've already met their quota for how many responses they needed. Although the message you received was kind of odd, I don't think it's really a snafu on their part, and I don't think it's worth pursuing.







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