SPECIAL ADS SPACE

Cash or Q miles?

  • A few weeks ago I had a rush job in Flin Flon. Flew up on a Tuesday worked Wednesday morning and flew home wed afternoon / evening. Only the points for the YYZ - YWG -
    YYZ flights were posted. Called Aeroplan and they insist that I never flew the YWG - YFO
    -YWG portions of the flight. I now have a choice of sending in the boarding cards and getting the 1,000 Q miles (2X500) or getting a refund on the unused (according to A.C.)
    flights. Would be around $400.00 +.

    What would you do?

    Biggles.


  • I had a paper ticket. The agent at the S.E. desk was able to find the original reservation and ticket #. He said if I found the boarding cards to fax them in.

    The whole point of this post was to draw attention to the fact that A.C, has no record of my being on the flight. What if the flight had had an accident. I was never on it (according to A.C.) my wife would now be reporting me to the local police force as a missing person. Well I hope she would!!!

    Biggles


  • Is it your money or someone else's? If your own, I'd be more likely to take the refund (apart from any greed factor, explaining to a client you're not billing for the trip, then two months from now having AC discover it and want the money again, would be a pain).

    Will you need 1K status miles for a higher status? IOW, are you going to end the year at 34K or 99K? If not, then I wouldn't bother "paying" $400 for 1K points. Or you could wait until year-end and see (since you have six months to claim the points, right?)

    Will you be in a bonus situation where the points matter? e.g. 49500 and a 10K bonus on the line for the 1K status miles? 11K points are worth $330.00 at 3c each, so in that case you _might_ want the points.

    Barring a 10K bonus, or complications if AC comes after you for the money later, I'd take the refund.

    andrew


    [This message has been edited by Andrew Webber (edited 07-28-2002).]


  • Andrew,

    I am S.E. and have no desire to qualify again. In fact I am trying to fly with other airlines as much as possible because I am not getting value from A.C. on my full fare flights. All of my flights are full Y1. The points are not that important to me. I will let it ride. As you say I have six months to decide.

    Biggles.


  • CPYVR, you stated the policy as it reads in the Aeroplan 'manual', however, common sense should prevail here as it does with most other airlines. If you flew AC and credit it to AC Aeroplan then why all the extra paperwork? Really. http://www.flyertalk.com/forum/rolleyes.gif If it's a e-ticket then there really is no excuse.


  • Originally posted by Biggles:
    I faxed the boarding cards to Montreal.


    Per the Aeroplan Website (https://www.aeroplan.com/en/account/account_missing_miles.jsp) you will need to do the following:

    To receive retroactive credit for flights, send a legible copy of your ticket or your electronic ticket receipt AND the original boarding pass(es) to the Aeroplan Centre.

    The faxed copies of the boarding passes will likely mean a letter sent to you requesting the original boarding passes plus a copy of your ticket.


  • If you flew the flights, I would just send in the boarding passes for the miles. I think Aeroplan is telling you that you didn't fly those flights based on the fact that they didn't see it on your account.

    They will find out that you did fly those flights sooner of later (probably thru accounting) and you don't want to give them the impression that you tried to get money back despite the fact that you did fly those flights.

    $400 is NOT worth losing your whole Aeroplan account. [Remember Robert Lawrie?]


  • I faxed the boarding cards to Montreal. Will now wait and see what happens. I should NOT have to waste my time getting points credited.

    It was a paper ticket and I do remember
    Robert Lawrie.

    Biggles.


  • Biggles, explain how we can claim that you never did the ywg-yfo-ywg portion. How can we see your ticket? Was it not a paper tkt?


  • If you flew AC and credit it to AC Aeroplan then why all the extra paperwork?

    Notwithstanding the fact that other carriers will settle for a fax, I'm sure the real reason is so you won't then claim the same flights on LH, UA, etc.

    andrew







  • #If you have any other info about this subject , Please add it free.#
    Your name:
    E-mail:
    Telphone:

    Your comments:


    If you have any other info about Cash or Q miles? , Please add it free.
    edit