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AC Help - Ticket more than 1 year old

  • I have a colleague who purchased a ticket on July 17, 2001, and just remembered that he had it. Is there any recourse, or anything he can do to not have the ticket be a complete waste?

    Any help from AC guru's would be appreciated.


  • writing to customer solutions is your only
    option no ticket counter will accept it because it is over 1 year old.


  • Send it into customer solutions you might have some luck. I was EXTREMELY lucky in getting two tickets reinstated. both were were 13th months old. When you write mention how much other travel was done on AC during that year(cite $ amount) they might cut you some slack. That is probably what saved me.


  • I ran into the same thing last year - had a ticket that was 13 mos old (a V class fare) and was told by AC too bad when I asked about using it. It looks like he is out of luck.


  • Thanks...I will pass the information along.







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